Communication has long been a problem in the billing service/physician relationship. Too often billing services are unable to respond to questions effectively, or they produce reports spanning hundreds of pages with no real answers. We view communication as critical and as such, we understand that if the information we provide you is unclear or not useful, it is our responsibility to take whatever steps are necessary to correct the situation.

The crux of our communcation responsibility to you is to answer the three basic questions about your practice:

  •  Where is your money?
  •  Are the insurers paying you fairly and according to contract?
  •  What can you do to make more money?

Communication is great and it is the foundation of an equitable partnership, but communication alone isn't enough--we also need to do a great job at billing.

  


Articella is a proactive billing solution that monitors your data, watching for specific changes by payers. Medical billing generates a tremendous amount of data. There is no advantage to having access to this data, if you only react to changes only after you’re losing money. With Articella, when a change or pattern is detected, it can be addressed immediately with the payer.

Articella leverages Nobelus technology to go beyond creating claims and posting payments. There is no way of avoiding this fact: payers are sophisticated and are using sophisticated techniques today to lower their payments to physicians. No amount of training or experience can ever account for these elusive tactics. By using this technology, as payer payment techniques change, your claims, coding, and billing will be adapting along with it.


 


Our billing professionals use this technology and are supported by data analysts. So in addition to our foundation of communication, we are able to provide a smarter billing solution that outperforms the typical billing service.